Privacy Policy
Last updated: May 1, 2026
1. Information We Collect
We collect information you provide directly:
- Account information (name, email, company details)
- Product data you enter into the Service
- Payment information (processed by Paddle, we do not store card details)
We also collect automatically:
- Usage data (pages visited, features used)
- Technical data (browser, IP address, device type)
- Cookies (necessary for authentication and analytics)
2. How We Use Your Data
- To provide and improve the Service
- To process payments and manage subscriptions
- To communicate with you about your account
- To analyze usage and improve user experience
- To comply with legal obligations
3. Data Sharing
We do not sell your personal data. We share data only with:
- Paddle — for payment processing (their Privacy Policy applies to payment data)
- Supabase — for database and authentication hosting
- Vercel — for hosting the application
- Legal authorities — when required by law
4. Data Retention
We retain your data for as long as your account is active. Upon account deletion, personal data is deleted within 30 days. Product data may be retained in archived form (IPFS/Arweave) if you chose those services, where it becomes permanent by design. Before archiving to IPFS/Arweave, we remove personal data from the archive payload.
5. Your Rights (GDPR)
If you are in the EU/EEA, you have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data (right to erasure)
- Export your data (data portability)
- Object to processing
- Withdraw consent
To exercise these rights, contact us at contact@startdpp.com.
6. Cookies
We use essential cookies for authentication and session management. Optional analytics cookies are used only with consent. You can manage cookie preferences in your browser settings.
7. Data Security
We implement appropriate technical measures including encryption (HTTPS, at-rest), row-level security in our database, and regular security audits to protect your data.
8. International Transfers
Your data may be processed on servers located in the United States and Europe. We ensure adequate safeguards through Standard Contractual Clauses where applicable.
9. Changes
We may update this policy. Material changes will be notified via email or the Service.
10. Contact
For privacy questions: contact@startdpp.com
MAHI AHMED ECOMTECH
startdpp.com